The Risk Of ID Fraud

Identity fraud is a risk to all of us, both as individuals and as businesses, simply because we deal with so many pieces of information on a daily basis. To criminals, a discarded bank statement or photocopy of a passport could be enough to allow them to start building up a picture of you, your customers or your business and eventually can lead to them stealing this identity they have recreated. All it takes is one mistake. A single act of complacency can result in endless explanations that it wasn't you. Despite increasing awareness of the threat of identity fraud, data breaches are still a frequent occurrence. Shredding all confidential paper waste is strongly advised to ensure sensitive documents don't fall into the wrong hands; to protect identities and safeguard reputation.

With paper based fraud still so rife, we are sharing some definitive guidelines and top tips on how best to shred. It's time for you, your family or your business to act on the importance of protecting confidential information and understand better shredding practice.

Why Shred

Research has shown that employees are not taking care of company information in a safe way and leaving confidential data about themselves, clients and their businesses in plain view. With more than half (52%) of employees failing to take basic precautions such as consistently shredding paper documents with private or personal information before discarding, shredding needs to become embedded within company culture.







Around a quarter of office workers (23%) leave behind confidential paper-based information belonging to the company on a train or bus, some 15% recall leaving behind confidential paper-based information in a pub and a further 12% in a café or restaurant.

Better shredding practice would not only better security but also improve productivity in the workplace too. Research showed that a third of employees think troublesome and faulty equipment takes time out of their working day and impacts their productivity. Whilst 61%* stated their computers had been updated in the last two years, shredders are not. When asked what would help most to improve productivity, 18% requested for more automated equipment and technology, offering faster speed and reliability.

of SMEs

say they either don't have or are unsure of the presence of a comprehensive company policy to protect peoples's identities.

of people

are now worried about
personal information
being stolen from
a company.

of employees

believe that sensitive information could be
obtained from
company computers. 

of workers

believe employee or customer identities could be obtained from company bins.

*Fellowes Dynamic Markets commissioned research 2012
Fellowes - Keep it confidential Fellowes - Keep it confidential Fellowes - Keep it confidential

Click on any of the images above to download the PDFs.





What To Shred

How Does Identity Fraud Happen?

Every day you deal with thousands of pieces of information such as reports, business plans, financial data, customer pricing, names and addresses. One example of how identity fraud happens is via bin raids. Identity thieves will "raid" your rubbish bin to steal this information - they may even steal your bin bags to rummage through them at their own leisure. It's faster, easier and can be more lucrative than burglary.

The Solution?

Don't simply throw it away! Take better steps to protect your identity and confidential information. Shred anything you wouldn't want in the hands of a stranger!

  • Financial Reports - 33% of financial companies do not have a proper policy in place for the secure disposal of key information and are the least up-to-date on Data protection legislation.*
  • Sales Figures - Research indicates that employees are reading copies of company plans and decisions left on the printer (27%), photocopier or scanner (20%).**
  • Tax Returns - 42% of workers believe employee or customer identities could be obtained from company bins.*
  • Client Lists - 40% throw away sensitive client information including home addresses, phone numbers and photocopies of passports.****
  • Personal Files/CVs - 30% throw away personal information relating to employees including home contact details.
  • Bank and Credit Card Statements - 40% of households leave copies of sensitive information such as bank statements and payslips lying around the house.*
  • Credit and Debit Card Receipts - Two fifths of people (41%) have copies of their passwords to their account written down 'somewhere'.***
  • Legal Documents - 79% of businesses do not make any effort to destroy sensitive material before it is disposed of.*
  • Medical Record - 25% of companies in the healthcare sector do not have a proper policy in place for the secure disposal of key information.*
  • Salary Details
  • Utility Bills
  • Voided and Cancelled Cheques
  • Documents Showing Signatures
  • Letterhead Papers
  • Patient Information

*Fellowes Dynamic Markets commissioned research 2012

**Research commissioned by office specialist Fellowes and conducted by One Poll in August 2013.

***Independent research commissioned by office specialist Fellowes and conducted by One Poll in September 2014.

****Bin raiding research, commissioned by Fellowes, completed by WastesWorks 2008.

Top Tips

We have some top tips for helping employees and businesses shred, and shred properly.

Fellowes - Personal Identity Theft Top Tips

Precautions for you:

Keep your personal information, credit cards, passwords & pin numbers in a safe place (preferably a lockable drawer or safe) & don't share these details with people or companies you don't know or trust

Always protect your post, especially if you live in a building where other people can easily access it. When you move house, redirect your mail from your old address to your new one for at least a year

Check all your statements and financial records as soon as they arrive & report any discrepancies straight away. Regularly obtain a copy of your credit report

Be wary of what information you publish online and who you make it visible to. Think before publishing phone numbers, pictures of your home, workplace / school, your address, date of birth or full name

Make sure your computer is protected from the threat of online attacks.



Precautions for businesses:

Fellowes - Business Identity Theft Top Tips

Know the risks: make sure all employees know the risks of paper based identity fraud by holding meetings and disseminating information. Fellowes has created free-to-access information hub to help protect confidential company information and empower employees to get shredding.

Don't let it pile up: shred as you go so it becomes a daily or weekly habit. Not only will this save you time in the long run and help you to work more efficiently but you’ll be protecting yourself, colleagues, company and clients.

Maintain productivity: Avoid disruption and maximise productivity by using the latest generation of ‘smart’ technologies. Fellowes shredders all have Jam Proof technology which eliminates paper jams and powers through tough jobs - a true time-saving solution.

Choose a shredder that is best suited to your needs: remember security is paramount. Businesses need to determine what level of security they need, depending on what documents need destroying.

Choosing The Right Shredder

Whether you want to protect yourself or your business against identity fraud, comply with data protection legislation, or just clear up clutter around your home or office, there are several key factors to consider when choosing the right paper shredder for you.

Essential Resources



Fellowes - Keep it confidential

This year's Keep It Confidential Campaign during October 2016 encourages individuals and businesses to keep it confidential and protect their information, whether it belongs to a customer, an individual employee or even the company's own data.

For more details please visit stopidfraud.com.au or for shredder information please visit www.fellowes.com/au.