Powershred® W11C Cross-Cut Shredder
need some improvement
Very heavy, and makes a mess when emptying storage bin
April 24, 2014
One glitch to great
My first unit kept jamming. I finally unjammed it and noticed that a very small defect was causing the problem. I can see where the quality control person would have missed it. There was a small gap between one of the cutter rolls that accumulated paper. I took it back to Bed Bath and Beyond where I had purchased the product and those fine folks switched it for a new one. The new machine has worked flawlessly! I absolutely love it. It replaced a much more inferior and less expensive one, but I have not regreted the step up one bit. This is a fine product and I enjoy using it and will recommend it to all my aquintances.
April 21, 2014
Not Fully Satisfied
I purchased my machine about three weeks ago, the noise level is high and it smells of burning plastic when in use, only 30 days warranty given.
April 20, 2014