Powershred® PS-12Cs Cross-Cut Shredder
I have had this shredder for less than 2 years. I bought "A
really good one" and a name I thought I could trust.
About a week ago, I noticed that it was slowing down on cutting and did not appear jammed. It took 3-4 minutes to shredded a single sheet. I spoke to customer service who told me it was out of warranty and nothing they could do!!!
I can NEVER buy another FELLOWES product again!
October 30, 2013
I really like it but.............
I purchased this shredder about a year ago. Recently we came home from a week long vacation and it was running by itself. I unplugged it and let the motor cool down - which was very hot. Subsequently I was advised that the photo eyes that allow the machine to automatically stop and start had become blocked (dirty). Customer Service walked me through a number of steps and none worked. Fellowes replaced the machine with a new one. Outstanding customer service!
October 5, 2013
Excellent product for the price --- does everything it stated it would do without any issues. Will recommend this product to friends and family.
September 14, 2013