Powershred® B-121C Cross-Cut Shredder
Very pleased. Replaced one that had quit. Much better quality of construction and very quite. Credit card shredder is not as good as the paper.
January 7, 2015
I have had many paper shredders but I have permanently moved to strictly Fellowes shredders now, great products that are affordable!
December 18, 2014
Great Customer Service
I purchased the B-121C shredder to shred sensitive documents without worrying much about capacity or the shredder quitting after a year. Out of the box the “Auto-On” feature did not work; a sensor issue probably. I called customer service and got a real person who gave me the option of returning the shredder to the retailer or disposing of the shredder and waiting for a replacement to be shipped by Fellowes. Mind you, all other features of the shredder worked well; in fact impressively. I opted for the disposal route and a new Fellowes shredder arrived two days later via UPS. Top notch customer service. The replacement (new) shredder works as advertised. I am a very happy customer and will definitely consider Fellowes products in the future.
November 15, 2014