Powershred® 425Ci Cross-Cut Shredder
I am not sold on this shredder yet. It is a powerful shredder, but still does not always shred anywhere close to the amount of paper is says. Also, every now and then it will squeal and make loud noises....when just shredding a small amount of paper. There is plenty of oil in the oil compartment so I don't know what is happening with it. It is only a couple weeks old.
July 26, 2010
Wish I had done this earlier
We purchased an inexpensive shredder as we didn't want to spend the money on something more expensive. After struggling a year with a shredder that would shut off when it got too hot and take forever to cool down, it is wonderful to have a shredder that you can shred a box of paper and it doesn't shut off. It also doesn't jam, it just stops for a second or two and then powers through it. I just wish I had purchased this first.
June 21, 2010
Disappointed in Product
We are very disappointed with our shredder. The first day we used it it was leaking oil all over the floor. I called Zack at Fellows and he directed me to our local Fellows Servicing Dept. and advised it has a 3 yr warranty.
The company came and advised that they would reoder new parts for our new machine and that the oil was leaking from the outside. He came back replaced the parts and cleaned everything out and 2 days later it is leaking again. We did not overfill the oil resevoir as the service dept filled it and I have a note on the machine on how to step by step do it. I am now going to call the service dept. again and let them know. I cannot rate this machine anything other than a minus at this time. We thought this was a highly rated machine and couldn't wait to receive it but now we are very disappointed. We are a teaching academy and need a machine that will be dependable.
May 28, 2010