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No more paper jams.
No more paper jams.

No more paper jams.

Shredders are an invaluable home and office tool, helping to securely shred personal and confidential information and keep workspaces clear of paper piles.

However, trying to un-jam a shredder can be one of the most frustrating experiences of office life.

If you want to make shredder jams a thing of the past, there are a few answers. The best one is to use a shredder that features anti-jam technology. Fellowes has a range of 100% jam proof shredders with technology that detects the most common causes of jamming and prevents the jam from happening in the first place.

In case you do not own a jam-proof shredder, it’s important to avoid doing these things, which may cause a jam:

  • Feeding your shredder with too much paper at once.
  • Feeding paper in while the previous sheets are still going through.
  • Inserting paper that is creased or folded.
  • Trying to shred items that are not suitable for shredders, such as plastic.

If despite all the above, your non jam-proof shredder still becomes clogged, you need to follow these steps:

  1. If your shredder has an overheat indicator, check whether it’s lit up. This is a sign that the shredder has reached its maximum operating temperature and needs to cool down. Wait until the indicator is no longer illuminated and see if the shredder re-starts. If it doesn’t:

  2. Switch the shredder off. This is a vital first step before handling any part of the shredder or bin.

  3. Find out whether the shredder bin is full. Most shredders have a window showing the level of shredded paper, or you may need to pull the bin out to check. If it is full, you need to dispose of the waste paper for recycling.

  4. Put the empty bin back in the shredder and switch it on to see if shredding starts again.

  5. If it will not shred, switch the shredder to reverse to see if this removes the blockage. Switch back to forwards and, if it’s still blocked, switch between reverse and forwards a few times to see if that helps. If it doesn’t:

  6. Switch the shredder off.

  7. Lubricate the blades with shredder oil. Find our advice on how to oil your shredder.

  8. Switch the shredder on and feed through a single sheet of paper to test whether the blockage has cleared.

Search here for your perfect, 100% jam-proof Fellowes shredder.

What Causes a Paper Jam?

What Causes a Paper Jam?

Paper jams are the most common frustration when it comes to shredding. When a jam occurs, it is usually due to overfeeding, mis-feeding or fast feeding paper into the shredder. By being aware of these common shredding mistakes, along with having a shredder with the right jam prevention technology, you can keep your shredding experience hassle-free.


When too much paper is fed into a shredder at one time, this can cause a paper jam. Knowing the sheet capacity (or how many sheets your machine can handle) can help prevent jamming. Also, you can help eliminate overfeeds by having a shredder equipped with a jam prevention system that can electronically sense when too much paper has been inserted into the machine.


Inserting paper that is folded, creased or wrinkled can also cause a misfeed paper jam. A shredder with advanced jam prevention can power through mis-feeds or cleanly reverse out the paper so that it can be removed – both eliminating this cause of a paper jam.

Fast Feeds

Fast feeds are caused when a stack of paper is fed into the machine before the shredder has finished shredding the previous stack. Shredders equipped with an advanced jam prevention technology that can detect fast feeds will pause the shredder, allowing you to remove the excess paper before it turns into a paper jam.