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A: Nee, het werkstation zit volledig gemonteerd in de doos. U hoeft enkel uw apparatuur erop te plaatsen, de kabels te leiden en de spanning in te stellen.
Link naar de video over de productkenmerken van de Lotus™.
A: In totaal kan het 15,8 kg dragen: 13,6 kg op het bovenste platform en 2,2 kg op het toetsenbordplatform. We raden het af om het product met minder dan 4,5 kg te gebruiken. U kunt de spanning instellen met behulp van onze Smooth Lift Technology™ (octrooi aangevraagd) om het gewicht van uw apparatuur en accessoires te compenseren (tussen 4,5 en 15,8 kg).
A: De basis en het kader kan per beeldscherm iets verschillen, maar als u een modern beeldscherm van één van de grote fabrikanten gebruikt, dan moet het mogelijk zijn om twee beeldschermen tot 610 mm (24”) naast elkaar te plaatsen.View the Lotus™ Monitor Arm here.
A: Nee, de Lotus™ is ontworpen als een stand-alone, Zit-Sta werkstation, wat betekent dat u het bovenop uw bureau kunt zetten. Het is door BIFMA getest op stabiliteit. Het werkstation moet op een vlak oppervlak worden geplaatst dat groot genoeg is voor de hele breedte en diepte van het product, zonder over te hangen.
A: Het Lotus™ werkstation heeft rubberen voetjes om krassen op uw bureaublad te voorkomen.
A: Het Lotus™ werkstation moet op een stevig en vlak oppervlak worden geplaatst van minstens 667 mm diep en 858 mm breed.
A: Bij normaal gebruik is het platform stabiel. Als u de duurzaamheid van het product wilt maximaliseren, leun dan niet op het toetsenbordplatform en oefen er geen grote druk op uit.
A: Zorg ervoor dat uw werkstation in de hoogste stand staat met al uw apparatuur erop. Zoals te zien op de afbeelding hieronder, moet u de knop met de klok mee draaien (naar het + teken) voor zwaarder gewicht en tegen de klok in (naar het – teken) voor lichter gewicht. Bij verzending staat het Lotus™ Zit-Sta werkstation ingesteld op het lichtste gewicht (4,5 kg). Om het zwaarste gewicht (15,8 kg) in te stellen, moet u de knop 27 keer volledig ronddraaien. Een voorbeeld: als u twee beeldschermen heeft van elk 4,5 kg en een toetsenbord en muis die samen 1,4 kg wegen, dan moet u de knop ca. 14 keer volledig ronddraaien met de klok mee. Het exacte aantal keer dat u de knop ronddraait, hangt af van uw persoonlijke voorkeur voor het opheffen en laten zakken van het platform. Dit is slechts een richtlijn.
A: Deze onderdelen zijn bedoeld voor eenmalig gebruik, zoals vermeld in de gebruiksaanwijzing. Tegen betaling kunnen we reserveonderdelen opsturen. Neem contact op met onze klantenservice onder nummer +31 (0) 4580 580. We helpen u graag.
U kunt ook naar een winkel bij u in de buurt gaan en daar klittenbandschijven (3,5 mm) kopen.
A: Er zijn drie locaties in het achterste kabelkanaal waaruit u kunt kiezen. Zoek de gleuf die het best past bij uw opstelling en plaats de kabeldoorvoer in deze gleuf. Deze wordt magnetisch vastgeklikt aan de Lotus™. De kabeldoorvoer is dan bevestigd.
A: Eerst moet u het hulpstuk om alle kabels onder de kabeldoorgang klemmen (let erop dat de pijl op het hulpstuk omhoog wijst). Vervolgens neemt u de Cable Zip™ en duwt deze omhoog op het hulpstuk. Zorg ervoor dat de naad van de rits naar de kabels wijst. Nu kunt u het hulpstuk omlaag trekken, zodat de Cable Zip™ om de kabels sluit. Schuif het hulpstuk omlaag totdat de kabels helemaal in de rits zijn verborgen. Zie stap 3 in de gebruiksaanwijzing.
A: De meeste kabels zijn ca. 2 meter lang, wat voldoende moet zijn wanneer u gaat staan. Het is wel belangrijk om te controleren waar de stopcontacten zich bevinden. Het Lotus™ Zit-Sta werkstation komt 432 mm boven het bureaublad uit. Zorg ervoor dat de Lotus™ zich in de hoogste stand bevindt wanneer u er apparatuur op zet, zodat u zeker weet dat de kabels lang genoeg zijn.
A: 3 jaar. Zie de gebruiksaanwijzing voor de algemene voorwaarden.
A: The workstation comes fully assembled out of the box. To enable the USB and wireless charging functionality you will need to plug in the power cable and connect the rear USB hub to your computer with the provided Type B/USB cable. Refer to step 1 in the Cable Management section of the instruction manual.
A: It can hold up to 15.8kg in total; 13.6kg on the top platform and 2.2kg on the keyboard platform. We would not recommend using the product with less than 4.5kg. You can adjust the tension with our patent-pending Smooth Lift Technology™ to offset the weight of your equipment and accessories (between 4.5kg – 15.8kg).
A: Monitors may have slightly different sized bases and frames, but if you are using a modern monitor from one of the large manufacturers, you should be able to fit two monitors side by side up to 24”. Alternatively, you can secure your monitors to the Lotus™ with a Lotus™ Dual Monitor Arm. View the Lotus™ Monitor Arms here.
A: No, the Lotus™ was designed as a stand-alone sit stand that can sit on top of the desk and has been independently tested to ensure stability. The workstation should be placed on a flat surface that can accommodate the entire width and depth of the product without overhang..
A: The Lotus™ has rubber feet that help protect the desk from scratching the surface of your desk.
A: The Lotus should be placed on a sturdy, flat surface at least 667mm deep and 858mm wide to have sufficient space for the product.
A: Under normal use, the platform is stable. If you want to maximize the durability of the product, please do not lean or apply excessive force to the keyboard platform.
A: Ensure your workstation is raised to the highest position and all of your items are placed on it. As per the image below, turn the knob clockwise (toward the + sign) for heavier weights and counter clockwise (towards the – sign) for lighter weights. Lotus™ is shipped at the lowest setting which is 4.5kg to get to the highest setting 15.8kg is 27 full rotations. For example, if you have two monitors that weigh 4.5kgs each and a keyboard and mouse that combined weigh 1.4kgs, you would turn the knob clockwise approximately 14 full rotations. The exact number of rotations depends on your personal comfort raising and lowering the platform. This is just a guideline. Watch our Lotus™ Sit-Stand Workstation Smooth Lift Technology Video for more details
A: These are meant for single use as specified in the manual. We have spare parts for purchase that we can supply. Please contact our customer services team on 00800 1810 1810 who will be happy to help. Additionally you could also go to your local hardware store and purchase adhesive Velcro discs (3.5mm).
A: Wireless charging enables you to charge your smartphone without using a cable. Simply placing it face up on the charging pad is enough to start charging up your smartphone’s battery. Wireless charging works by transferring energy from the charger to a receiver in the back of the phone via electromagnetic induction. The charger uses an induction coil to create an alternating electromagnetic field, which the receiver coil in the phone converts back into electricity to be fed into the battery. The closer the phone is to the wireless charging pad, the better the charge.
A: To set up the wireless charging pad all you need to do is plug in the power cable into an outlet and into the rear USB hub. Once you do this, the LED on the wireless charging pad will light up then turn off. Now you’re ready to wirelessly charge your Qi-enabled device! Simply place your Qi-enabled device onto the wireless charging pad within the guide lines. Your device should now be charging!
A: There are three locations in the rear cable channel that you can choose from. Find the slot that will best accommodate your setup and place the cable funnel into the slot. You will feel it magnetically attach to the Lotus™. The cable funnel should now be in place. Watch our Lotus™ Sit-Stand workstation cable management video for more details.
A: First you will need to clamp the cable zip tool around all cables below the cable funnel (make sure the arrow on the cable zip tool is pointing upward). Next, take the cable zip and push upward into the tool so that the cable zip beings wrapping around the tool. Make sure the seam of the cable is facing the tool. Once it’s started, pull downward on the cable zip tool while holding the top of the cable zip. Continue sliding the tool until all cables are in the cable zip. Please refer to step 3 in the instruction manual. Watch our Lotus™ Sit-Stand workstation cable management video for more details.
A: Most cable lengths are an average of 2m, which should be sufficient for working when standing however it would be important to consider where the power sockets are located. The Lotus™ Sit-Stand™ Workstation raises 432mm above the desk. Ensure the Lotus™ is in the highest position when putting items on to ensure proper cable length.
A: Use a soft, clean, dry cloth.
A: Yes, our product has been independently certified by FIRA international, an independent ergonomic accreditor, to comply with EU Health and Safety legislation: EN ISO9241 Ergonomic requirements for office work with visual display terminals (VDT’s): Part 5: 1999, workstation layout and postural requirements. Download the certificate here.
A: It’s not a straight answer, depends on the size of the phone’s battery, if you’re using it while charging, and the battery level when you start charging (20% life will charge faster than 85% life). See below for estimate per type of phone:
A: No, it is not dangerous. Wireless charging is safe. Wireless charging system must follow rules and regulations for electromagnetic interference (EMI/EMC), sometimes also called “radio disturbance”, and magnetic fields. The device will become warm in use, but this normal.
A: Depending on the thickness of the case it may not register. Most thin/normal size cases will work properly. It may be required to remove the case from the phone to get the charger to work. Wireless charging works by distance, and that distance is very small, and the more obstructions there are the slower the charge will be (wall thickness, thickness of phone cases, pop sockets, etc).
A: The entire system is 5V. The wireless charger pulls up to 1 Amp.
A: No. Follow all proper charging procedures outlined in the manual.
A: No. Qi wireless charging will not damage your phone. Ensure you’re using a Qi certified phone and follow all warnings and instructions in the owner’s manual.
A: It is designed for use with phones but may charge other accessories.
A: Yes, you can use a Qi-certified adapter. These adapters plug into your charging slot and lay flat against the back of your phone.
A: The front USB drives are for charging only, not data transfer. You can plug the device into the two rear USB ports which do allow data transfer.
A: If you are using Windows 10, this is a known issue with all devices. The download speeds are significantly slow no matter which USB port you use (even directly into the computer)! This is not an issue with the Lotus DX, but rather with Windows 10.
A: Yes, if your device is charging wirelessly you can still use the USB ports to charge additional devices.
A: Yes, you can but it does not act as a “dual” charge. Your device will automatically pick one charging source (usually USB).
A: Yes, you can leave your phone on the charger, it will simply limit the power once fully charged.
A: Yes, but it’s going to be slower than the front USB ports. The rear USB ports are best for data transfer devices such as keyboard, mouse or USB Memory Drives.
A: No, however you can still use the USB ports to charge additional devices. The front two USB ports will provide the quickest charge.
A: No, you must use the power supply provided.
A: The white light means that your phone is charging.
A: Foreign object – a non-Qi-enabled device is located on the charging pad.
A: 5 years. Please see the product manual for full terms and conditions.
A: Yes, there is limited assembly required which should take anywhere from 10-20 minutes. There are only 4 major pieces that need to be assembled together.
A: It can hold up to 11.34kg in total; 9.07kg on the top platform / monitor arm(s) and 2.26kg on the keyboard platform.
A: The only restriction the single monitor version has is the 9.07kg weight limit. The dual version can accommodate up to 25” diagonal screens with combined weight of 9.07kg.
A: Yes, it clamps to the rear of the desk with a thickness of 2.54cm – 7.93cm.
A: You will need to flip the base clamp by removing the two bolts and reinstalling. Refer to step 2 in the instruction manual.
A: No, the clamp and platform have rubber/foam pads that help protect the desk from scratching the surface of your desk.
A: Under normal use, the platform is stable. If you want to maximise the durability of the product, please do not lean or apply excessive force to the keyboard platform.
A: The Lotus should be placed on a sturdy, flat surface at least 609mm deep and 730mm wide to have sufficient space for the product. There are 3 depth adjustments which you can choose from when assembling the product. These allow the front edge of the work surface to sit flush with desk depths 59.9cm, 69.8cm and 80cm.
A: Most cable lengths are an average of 2m, which should be sufficient for working when standing however it would be important to consider where the power sockets are located. The sit-stand raises 38.1cm above the desk. Have the Lotus™ VE in the highest position when putting items on to ensure sufficient cable length.
A: Use the two provided Hex Wrenches to adjust the bolts on the sides of the VESA plate. Refer to step 6 of the instruction manual.
A: Yes, our product has been independently certified by FIRA international, an independent ergonomic accreditor, to comply with EU Health and Safety legislation: EN ISO9241 Ergonomic requirements for office work with visual display terminals (VDT’s): Part 5: 1999, workstation layout and postural requirements.
A: Yes, there is limited assembly required which should take anywhere from 5-10 minutes. You will need to attach the clamp, monitor arm and adjust the tension of the unit.
A: It can hold up to 15.9kg in total; 13.6kg on the top platform and 2.3kg on the keyboard platform. You can adjust the tension to offset the weight of your equipment and accessories (up to 15.9kg).
A: Start by raising the sit-stand to the highest position (with all your equipment and accessories placed on the unit). Turn the bolt located at the rear of the base counter clockwise to offset heavier weights. Approximately 10 half turns are needed to set up a single monitor set-up, but the exact number of rotations depends on your personal comfort. Refer to step 8 in the instruction manual.
A: You can choose between either a single or dual version of the Lotus RT. The single monitor arm holds a monitor up to 27” and 8kg, and the dual monitor arm holds 2 monitors up to 26” each and 11.8kg combined.
A: Determine if the left or right side is lifting up. Raise the work surface. Then on the opposite of the side which is raised, loosen the M6 nuts on the underside of the platform. On the same side, tighten the M4 adjustment screw until the work surface is level. Re-tighten the M6 nuts. Refer to step 6 in the instruction manual.
A: Yes, it clamps to the rear of the desk 19mm – 76mm thick.
A: The Lotus should be placed on a sturdy, flat surface at least 690mm deep and 889mm wide to have sufficient space for the product.
A: You will need to re-mount your Lotus RT offset from the centre of your desk. Be sure to use two people and refer to Step 1C in the instruction manual.