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CUSTOMER SERVICE SUPPORT CUSTOMER SERVICE SUPPORT

CUSTOMER SERVICE SUPPORT

AFTER SALES TROUBLESHOOTING & WARRANTY SUPPORT

Whether you need a little help setting up your new Fellowes product, or something has gone wrong, the Fellowes Team are here to guide you through the next steps and get you back up and running again.

For the Nordics (Denmark, Finland, Iceland, Norway and Sweden)

Tel: +49 (0)511 54 54 89-0

Email us at: cs-export@fellowes.com


Our phone line is open between 8:00am and 5:00pm, Monday to Friday –
or you can send an email to cs-export@fellowes.com at any time!


For Albania, Bosnia, Bulgaria, Croatia, Kosovo, Macedonia, Montenegro, Romania and Serbia

Tel: +39 071 730041

Email us at: infofellowesleonardi.com


Our phone line is open between 8:30am and 5:30pm, Monday to Friday –
or you can send an email to infofellowesleonardi.com at any time!


For Africa, the countries of the Middle East, the Gulf Countries, Central Asia, Southern Europe (*) and DOM-TOM

Fellowes Export Customer Service (FR):
Tel: +49 (0)511 54 54 89-0

Email us at: cs-export@fellowes.com


Our phone line is open between 8:00am and 5:00pm, Monday to Friday –
or you can send an email to cs-export@fellowes.com at any time!

We will need the following details from you:

1. Type of Fellowes product and model number.
2. Proof of purchase (receipt or invoice).
3. A photograph of the serial number (this can be found on the white barcode label located just under the barcode 'sticks', and consists of 6 numbers, 2 letters and a further 7 numbers). It will look something like the image on the right.
4. Your name, email address, telephone number, and the address at which the product is located.
5. Details of the issue, and a little detail of anything you have done to try and resolve things.

Find up to date information about your Fellowes products including manuals, repairs, reviews and more. Still have questions? Contact us today.