Fellowes, Inc. (“Fellowes”) warrants to the original end user purchaser that the Fellowes business products listed in the Warranty Schedule and purchased in the United States (“Products”) will be free from manufacturing defects for the warranty durations specified in the Warranty Schedule from the date of purchase or date of delivery (whichever occurs later). “Lifetime,” as used in the Warranty Schedule, means for as long as the original end user purchaser owns the Product.
In addition to the Product warranty, Fellowes also provides protection for devices connected to Surge Protectors in the event the device is damaged due to a defect of the Surge Protector; such coverage is limited to the amounts designated in the Warranty Schedule.
Please note: Bankers Box products and Supplies for Paper Shredders, Laminating, Binding, and Stapling are not covered by this warranty. If you experience an issue with these products or supplies, please see if you qualify for our satisfaction guarantee.
This warranty also does not apply to Fellowes Air Quality Management, Architectural Solutions, or Contract Interiors products. The warranty for our Architectural Solutions and Contract Interiors products is available here.
Because Fellowes cannot control the quality of products sold by unauthorized sellers, this warranty applies only to Products that were purchased from a Fellowes authorized seller in the United States, unless otherwise prohibited by law. Fellowes reserves the right to reject warranty claims for Products purchased from unauthorized sellers, including unauthorized internet sites.
This warranty does not cover any defects due to normal wear and tear, damage due to misuse, alteration to the Product, failure to follow Product instructions, or negligence.
How to Make a Warranty Claim
Purchasers of Products who wish to make a warranty claim based upon a Product defect should contact Fellowes as follows:
Please have the following information available when making your warranty claim:
- Preferred contact method
- Product purchased
- Reason for the claim
- Proof of purchase (showing when and where you purchased the Product)
- Pictures of your Product
Fellowes will repair or replace a defective Product that is covered by this warranty. In some instances, Fellowes may require you to return the Product; in such cases, we will provide a prepaid shipping label.
Limitations and Disclaimers
There are no warranties that extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
EXCEPT AS OTHERWISE SET FORTH HEREIN, UNDER NO CIRCUMSTANCES SHALL FELLOWES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT, OR STRICT LIABILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Additional Information
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
If you have any questions about whether a seller is authorized, call or email us using the above contact information.
If you would like a physical copy of this warranty, you may print this webpage or contact our Customer Service team, and we will be happy to send you one.
This warranty supersedes any warranty statements that may be printed in Product manuals or Product packaging with respect to purchases in the United States.
Last Updated: July 15, 2025