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CUSTOMER SERVICE SUPPORT CUSTOMER SERVICE SUPPORT

CUSTOMER SERVICE SUPPORT

Fellowes After-Sales Support

Whether you need a little help setting up your new Fellowes product, or something has gone wrong, the Fellowes Team are here to guide you through the next steps and get you back up and running again.

Customer Services

*Freephone: 00800 18101810
Local rate: +44 (0)1302 836836

Email us at: cs-uk@fellowes.com


*Calls to 00800 numbers are free from most major landline companies. However, mobile phone companies apply a range of different call rates and sometimes charge their full international calling rates. It is advisable to check call costs with your phone company before calling.

Call us Monday through Friday between 12:00pm and 4:00pm. Or send an email anytime!

We will need the following details from you:

1. Type of Fellowes product and model number.
2. Proof of purchase (receipt or invoice).
3. A photograph of the serial number (this can be found on the white barcode label located just under the barcode 'sticks', and consists of 6 numbers, 2 letters and a further 7 numbers). It will look something like the image on the right.
4. Your name, email address, telephone number, and the address at which the product is located.
5. Details of the issue, and a little detail of anything you have done to try and resolve things.

Find up to date information about your Fellowes products including manuals, repairs, reviews and more. Still have questions? Contact us today.